XROS 5: Screen shows "OVER HEAT" and stops working
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The screen displays "OVER HEAT" and the device stops firing. This is a built-in thermal protection cutting in because the device has detected a high internal temperature.
Why this happens
- The device has been left in direct sunlight, a hot car, or another warm environment, pushing it above the safe operating range of 10 to 40°C
- Extended or heavy chain-vaping has raised the internal temperature beyond the thermal cut-off threshold
- The device has been stored somewhere too warm, such as a windowsill or near a heat source
How to fix it
- Stop vaping immediately and do not attempt to fire the device again while the warning is showing.
- Move the device to a cool, shaded spot within the recommended range of 10 to 40°C. Keep it away from direct sunlight, radiators and hot surfaces.
- Leave the device to cool down for several minutes before trying to use it again. The screen should clear the "OVER HEAT" warning once the temperature has dropped to a safe level.
- Once cool, take a few slower, spaced-out puffs rather than chain-vaping, to avoid the temperature climbing again.
- Going forward, store the device within the 10 to 40°C recommended range and keep it out of direct sunlight, hot pockets or warm vehicles.
- If the "OVER HEAT" warning returns immediately after the device has fully cooled, or the device will not fire at all, contact Vaporesso support or your retailer, as internal repair should only be carried out by Vaporesso.
Replacement pods and coils
Worn pods and coils cause most of these faults. We stock the parts that fit the XROS 5.
Other XROS 5 problems
- Burnt taste or dry hits Every puff tastes harsh, burnt or acrid, or the vapour feels dry and scratchy rather than smooth. This usually means the coil is not getting enough e-liquid before or during firing.
- Device not working or not firing You press the fire button and nothing happens, or the device powers on but refuses to produce any vapour. This covers a completely unresponsive device as well as one that appears on but will not fire.
- Not charging, stops charging, or charging animation explained The device is not charging when plugged in, the charging animation is not showing on screen, or the device stops charging before the battery is full.
- Screen shows "BATTERY LOW" and stops working The screen displays a BATTERY LOW message and the device cuts out, refusing to fire. This is the built-in low-voltage protection activating because the battery has discharged too far to operate safely.
- Screen shows "CHECK ATOMIZER" and device stops working The screen displays "CHECK ATOMIZER" and the device stops firing. This fault indicates the kit cannot detect a valid coil or pod connection.
- Screen shows "OVER TIME" and stops working The screen displays "OVER TIME" and the device stops firing mid-draw or mid-button press. This is a built-in safety cut-off, not a fault.
- Screen shows "SHORT ATOMIZER" and stops working The screen displays "SHORT ATOMIZER" and the device stops firing. This is a built-in protection response to a detected short-circuit or abnormally low resistance at the pod connection.
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