XROS 5: Screen shows "CHECK ATOMIZER" and device stops working
Written by Vape & E-Liquid Team Last updated
The screen displays "CHECK ATOMIZER" and the device stops firing. This fault indicates the kit cannot detect a valid coil or pod connection.
Why this happens
- Dirty or wet contacts between the pod and the kit, preventing a clean electrical connection
- No load or high resistance detected from the coil, triggering the built-in protection
- Faulty or worn pod or coil that the device cannot read correctly
How to fix it
- Pull the pod out and inspect the base of the pod and the contact pins inside the kit for any e-liquid residue or debris.
- Wipe the pod pins and the contacts inside the kit with a dry cloth until both are clean and dry. The manual specifically flags keeping these pins clean for best performance.
- Reseat the pod firmly and try firing again. If the error clears, dirty contacts were the cause.
- If the error persists, try a different pod or coil. If the device fires normally with the replacement, the original pod or coil was faulty.
- If the error continues with a known-good pod and clean contacts, stop using the device and contact Vaporesso or your retailer. The manual states repairs must only be carried out by Vaporesso.
Replacement pods and coils
Worn pods and coils cause most of these faults. We stock the parts that fit the XROS 5.
Other XROS 5 problems
- Burnt taste or dry hits Every puff tastes harsh, burnt or acrid, or the vapour feels dry and scratchy rather than smooth. This usually means the coil is not getting enough e-liquid before or during firing.
- Device not working or not firing You press the fire button and nothing happens, or the device powers on but refuses to produce any vapour. This covers a completely unresponsive device as well as one that appears on but will not fire.
- Not charging, stops charging, or charging animation explained The device is not charging when plugged in, the charging animation is not showing on screen, or the device stops charging before the battery is full.
- Screen shows "BATTERY LOW" and stops working The screen displays a BATTERY LOW message and the device cuts out, refusing to fire. This is the built-in low-voltage protection activating because the battery has discharged too far to operate safely.
- Screen shows "OVER HEAT" and stops working The screen displays "OVER HEAT" and the device stops firing. This is a built-in thermal protection cutting in because the device has detected a high internal temperature.
- Screen shows "OVER TIME" and stops working The screen displays "OVER TIME" and the device stops firing mid-draw or mid-button press. This is a built-in safety cut-off, not a fault.
- Screen shows "SHORT ATOMIZER" and stops working The screen displays "SHORT ATOMIZER" and the device stops firing. This is a built-in protection response to a detected short-circuit or abnormally low resistance at the pod connection.
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