XROS 5: Burnt taste or dry hits
Last updated
Every puff tastes harsh, burnt or acrid, or the vapour feels dry and scratchy rather than smooth. This usually means the coil is not getting enough e-liquid before or during firing.
Why this happens
- Pod filled for the first time but not given enough time to prime, so the coil wick is still dry
- Insufficient e-liquid in the pod, causing the coil to fire without saturation
- First use of the device with the protective sticker still on the pre-installed pod, blocking e-liquid flow
How to fix it
- Check the e-liquid level in the pod. If it is low or empty, refill before vaping again to avoid firing a dry coil.
- To fill, snap off the mouthpiece and squeeze e-liquid through the filling hole, then reattach the mouthpiece and press it shut firmly.
- If this is the first time you have filled the pod, wait at least 5 minutes after filling before taking a puff. This gives the wick time to fully saturate with e-liquid.
- If this is the very first time using the device, check the pre-installed pod for a protective sticker and tear it off before filling, as leaving it in place can restrict e-liquid flow to the coil.
- After priming and refilling, take a few gentle puffs. If the burnt taste continues, the coil may be permanently damaged from repeated dry firing and the pod will need replacing.
Replacement pods and coils
Worn pods and coils cause most of these faults. We stock the parts that fit the XROS 5.
Other XROS 5 problems
- Device not working or not firing You press the fire button and nothing happens, or the device powers on but refuses to produce any vapour. This covers a completely unresponsive device as well as one that appears on but will not fire.
- Not charging, stops charging, or charging animation explained The device is not charging when plugged in, the charging animation is not showing on screen, or the device stops charging before the battery is full.
- Screen shows "BATTERY LOW" and stops working The screen displays a BATTERY LOW message and the device cuts out, refusing to fire. This is the built-in low-voltage protection activating because the battery has discharged too far to operate safely.
- Screen shows "CHECK ATOMIZER" and device stops working The screen displays "CHECK ATOMIZER" and the device stops firing. This fault indicates the kit cannot detect a valid coil or pod connection.
- Screen shows "OVER HEAT" and stops working The screen displays "OVER HEAT" and the device stops firing. This is a built-in thermal protection cutting in because the device has detected a high internal temperature.
- Screen shows "OVER TIME" and stops working The screen displays "OVER TIME" and the device stops firing mid-draw or mid-button press. This is a built-in safety cut-off, not a fault.
- Screen shows "SHORT ATOMIZER" and stops working The screen displays "SHORT ATOMIZER" and the device stops firing. This is a built-in protection response to a detected short-circuit or abnormally low resistance at the pod connection.
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