Vinci S: Red light flashes five times and device stops firing
Last updated
You press the fire button and the red LED flashes five times, then the device stops firing. This is the built-in short circuit protection cutting in to keep you safe.
Why this happens
- A short circuit detected at the pod-to-device connection, the most common trigger for this protection
- Dirty or damaged golden contact pins on the pod or device, causing an irregular electrical connection
- A faulty coil or pod that is creating an abnormal resistance reading
- E-liquid residue bridging the contacts and causing a false short circuit signal
How to fix it
- Remove the pod from the device immediately and set it aside.
- Inspect the golden contact pins on both the base of the pod and inside the device bay. Look for e-liquid residue, debris or visible damage.
- Clean the golden pins gently with a dry cotton bud or a piece of dry tissue. Make sure no moisture remains before reinserting the pod.
- Reinsert the same pod and try firing again. If the five-flash red light returns, move to the next step.
- Try a different pod and coil combination. If the device fires normally with a fresh pod, the original pod or coil is faulty and should be replaced.
- If the five-flash protection still triggers with a known-good pod, do not attempt to open, modify or disassemble the device.
Other Vinci S problems
- Device cuts out and blue light flashes five times mid-puff The device stops firing mid-puff and the blue light flashes five times in quick succession. This happens during a single continuous inhale and the device will not fire again until you release and restart.
- Device is not charging You plug the device in to charge and nothing happens, the battery indicator does not light up, or charging stops before the battery is full.
- Green light flashes three times when inserting the pod When you push the pod into the device, the green light flashes three times and then stops. You may be unsure whether this is normal behaviour or a fault.
- Output stops and blue light flashes three times during a puff The device cuts out mid-puff and the blue LED flashes three times. This is the built-in cartridge-not-recognised alert, meaning the device cannot detect a valid connection with the pod or coil.
- Red light flashes three times and device stops working The red light flashes three times and the device cuts out or refuses to fire. This is the built-in low battery protection activating because the battery has dropped too low to operate safely.
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