Vinci S: Output stops and blue light flashes three times during a puff
The device cuts out mid-puff and the blue LED flashes three times. This is the built-in cartridge-not-recognised alert, meaning the device cannot detect a valid connection with the pod or coil.
Why this happens
- Dirty or contaminated gold contact pins between the pod and the mod, caused by e-liquid or condensate build-up
- The gold pin in the mod is stuck or not springing back, so it cannot make a firm connection with the pod
- E-liquid or condensate blocking the auto-draw sensor inside the mod
- A faulty or incompatible coil inside the pod causing the device to fail its connection check
How to fix it
- Remove the pod and inspect the gold contact pins on both the pod base and the mod. If you can see any e-liquid residue or condensate, clean both sets of pins with an alcohol cotton swab and allow them to dry fully before reseating the pod.
- While the pod is out, gently press the gold pin in the mod with a cotton swab tip to check it moves up and down freely. If it feels stuck or does not spring back, clean around it carefully with a dry cotton swab. Do not use anything sharp or metallic, and do not attempt to open the device.
- Use an alcohol cotton swab to clean inside the auto-draw sensor area of the mod, removing any e-liquid or condensate that may be interfering with the sensor.
- Rotate the pod 180 degrees and reinsert it, then try a puff. This can help seat the contacts differently and rule out a positional connection issue.
- If the fault persists, remove the coil from the pod and fit a fresh, compatible replacement coil. This confirms whether the problem is with the coil itself rather than the mod or pod body.
- If none of the above steps resolve the three-flash alert, the fault may lie with the mod rather than the pod or coil. Contact your retailer or support for further assistance.