Vinci S: Green light flashes three times when inserting the pod
Last updated
When you push the pod into the device, the green light flashes three times and then stops. You may be unsure whether this is normal behaviour or a fault.
Why this happens
- The pod has been inserted and the device has detected it successfully, which is the expected behaviour
- Dirty or obstructed contact pins on the pod or device body, which can prevent detection and stop the three-flash confirmation from appearing
How to fix it
- Check whether the three green flashes appeared cleanly after inserting the pod. If they did, the pod has been detected correctly and the device is working as intended, so no further action is needed.
- If the green flashes did not appear, or the light behaved differently, remove the pod from the device.
- Inspect the golden contact pins on the base of the pod and on the device. If they look dirty, damp or have e-liquid residue on them, wipe them gently with a dry cloth or dry cotton bud until clean.
- Reinsert the pod firmly until it clicks or seats securely, then check again for the three green flashes confirming detection.
- If the pod is correctly seated and clean but the three-flash confirmation still does not appear, try a different pod if one is available, to rule out a faulty pod.
- If the problem persists with a known-good pod and clean contacts, contact support or the retailer you purchased from, as internal contact issues require professional assessment. Do not attempt to open or modify the device.
Other Vinci S problems
- Device cuts out and blue light flashes five times mid-puff The device stops firing mid-puff and the blue light flashes five times in quick succession. This happens during a single continuous inhale and the device will not fire again until you release and restart.
- Device is not charging You plug the device in to charge and nothing happens, the battery indicator does not light up, or charging stops before the battery is full.
- Output stops and blue light flashes three times during a puff The device cuts out mid-puff and the blue LED flashes three times. This is the built-in cartridge-not-recognised alert, meaning the device cannot detect a valid connection with the pod or coil.
- Red light flashes five times and device stops firing You press the fire button and the red LED flashes five times, then the device stops firing. This is the built-in short circuit protection cutting in to keep you safe.
- Red light flashes three times and device stops working The red light flashes three times and the device cuts out or refuses to fire. This is the built-in low battery protection activating because the battery has dropped too low to operate safely.
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