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NeXLIM 2: Screen shows 'TIMEOUT' and device stops firing

The screen displays 'TIMEOUT' and the device stops producing vapour mid-puff. This happens when a single puff runs longer than 8 seconds.

Why this happens

  • The fire button was held down for more than 8 seconds, triggering the built-in over-puff safety protection
  • A long, slow draw on a restricted airflow setting caused the puff duration to exceed the 8-second cut-off
  • The fire button is stuck or being held in by debris, keeping the device firing beyond the safety limit

How to fix it

  1. Release the fire button immediately, or stop drawing if you are using draw-activation. The 8-second cut-off is a safety protection and the device will not fire while it is active.
  2. Wait a moment after releasing the button or ending your draw. The protection resets automatically once the puff has ended, and normal operation resumes straight away.
  3. If you use the fire button, check it moves freely and is not stuck or obstructed. Clear any debris around the button with a dry cloth.
  4. Keep future puffs under 8 seconds. If you prefer longer, slower draws, take a brief pause between puffs rather than holding the button continuously.
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