NeXLIM 2: Screen shows 'NO POD' or device not detecting the pod
Last updated
The screen displays 'NO POD' and the device will not fire. The pod is physically seated in the device but is not being recognised.
Why this happens
- Dirty or contaminated contact pins on the device or the base of the pod, preventing a clean electrical connection
- Pod not fully seated or clicked into place
- Damaged or worn pod that the device cannot detect
- E-liquid residue or condensation on the contacts after filling or use
How to fix it
- Remove the pod and inspect the metal contact pins on the device and the base of the pod. Clean both sets of contacts thoroughly with a clean dry cloth or a cloth lightly dampened with isopropyl alcohol. Allow them to dry completely before reinserting the pod.
- Reinsert the pod firmly until it clicks into place. A partial connection is enough to trigger the NO POD warning.
- If the screen still shows NO POD, try a different pod to rule out a fault with the original cartridge.
- If a replacement pod is also not detected, the device contact pins may be damaged or bent. Contact OXVA support or your retailer for further assistance.
Replacement pods and coils
Worn pods and coils cause most of these faults. We stock the parts that fit the NeXLIM 2.
Other NeXLIM 2 problems
- Device not turning on You press the fire button and nothing happens. The device shows no lights and produces no vapour.
- Screen shows 'SHORT' or short circuit warning The screen displays 'SHORT' and the device stops firing. This is the built-in short circuit protection cutting in to keep you safe.
- Screen shows 'TEMP HIGH' or device feels hot The screen displays 'TEMP HIGH' and the device stops firing or feels warm to the touch. This is a built-in safety protection triggered when the internal circuit board temperature gets too high.
- Screen shows 'TIMEOUT' and device stops firing The screen displays 'TIMEOUT' and the device stops producing vapour mid-puff. This happens when a single puff runs longer than 8 seconds.
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