Xlim Pro 3: Won't turn on
You press the power button and nothing happens. The device shows no lights, no vibration and produces no vapour.
Why this happens
- Battery is fully drained and needs charging
- Device is locked, requiring the correct button sequence to wake it
- Charging port is blocked with dust or debris, preventing the battery from charging
- Power button not pressed the correct number of times in quick succession
How to fix it
- Press the power button five times in quick succession. This is the standard on/off sequence and the most common reason the device appears dead when it is simply locked or off.
- If the device still does not respond, plug it in to charge using the supplied cable. A completely flat battery will show no signs of life until it has taken on some charge.
- Inspect the charging port for dust, fluff or debris. If you spot any, clear it gently with a small dry brush before reconnecting the cable.
- If the device still will not charge after cleaning the port, try a different USB cable. A faulty cable is a common culprit and swapping it out is a quick, safe check.