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Xlim Pro 3: Device shows 'NO ATOMIZER'

The device displays a 'no atomiser' or connection error message when you try to vape. The device is not recognising the pod or coil.

Why this happens

  • Dust, dirt or vape juice on the contacts between the pod and the device, preventing a clean connection
  • The pod is not seated correctly or securely in the device
  • A faulty or damaged pod may be failing to make contact reliably

How to fix it

  1. Remove the pod from the device and inspect the contact points at the base of the pod and inside the device bay.
  2. Using a dry cotton bud, gently wipe the contacts clean on both the pod base and inside the device to remove any dust or vape juice residue.
  3. Reinsert the pod firmly, making sure it clicks securely into place, then test the device again.
  4. If the error persists, try a replacement pod to rule out a faulty pod as the cause.
  5. If a new pod does not resolve the error, contact the retailer or OXVA support for further assistance.
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