NeXLIM 2 Mini: Device not detecting the pod or shows no atomiser
The device fails to recognise the pod when it is inserted, or displays a no atomiser warning. The device will not fire until the pod is detected.
Why this happens
- Dirty or contaminated contact pins on the device or the pod base, the most common cause as the cross-gold pins pick up e-liquid residue and grime with regular use
- Poor connection caused by the pod not being seated fully or correctly
- A faulty or damaged pod that is not making proper contact
How to fix it
- Remove the pod from the device
- Using a clean dry cloth or a cloth lightly dampened with isopropyl alcohol, carefully clean the contact pins on the device and the metal contacts on the base of the pod, removing any e-liquid residue or debris
- Allow the pins to dry fully before reinserting the pod
- Reinsert the pod firmly until it seats securely in the device
- If the device still shows no atomiser, try a different pod to rule out a faulty cartridge
- If a replacement pod also fails to be detected, contact OXVA or your retailer for further support