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Lost Mary BM6000: Battery light is flashing

The battery indicator light on your device is flashing and it either will not fire or cuts out unexpectedly. This usually points to a low battery or a pod that is not seated correctly.

Why this happens

  • Low or depleted battery, the most common trigger for a flashing battery light
  • Pod not fully seated or making a poor connection at the contacts
  • Device attempting to fire with no pod inserted

How to fix it

  1. Check the battery level. If the light is flashing when you try to vape, the battery is likely too low to fire. Charge the device fully before using it again.
  2. Remove the pod and reseat it firmly. Press it down until you feel or hear it click into place, then try firing again.
  3. Inspect the pod connection points for any e-liquid residue or debris. Wipe the contacts on both the pod and the device with a dry cloth, reseat the pod, and test.
  4. If the light continues to flash after a full charge and a reseated pod, the pod itself may be faulty. Try a replacement pod if one is available.
  5. If none of the above resolves the issue, contact the retailer or manufacturer for further support, as an internal fault may be present.
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