Argus Matrix: Screen shows E2 and the light flashes red twice
Written by Vape & E-Liquid Team Last updated
The screen displays E2 and the indicator light flashes red twice. The device has detected a short circuit and stopped firing as a safety measure.
Why this happens
- Dirty or wet contacts between the pod and the device body, preventing a clean electrical connection
- The pod is not seated correctly or is slightly misaligned
- A faulty or damaged coil inside the pod causing a short circuit
- A faulty pod itself, even with a new coil fitted
How to fix it
- Remove the pod and inspect the electrode contacts on both the pod and the device body. Wipe them clean with a dry cloth or cotton bud to remove any e-liquid residue or debris.
- Reinsert the pod, then try rotating it 180 degrees so it sits in the opposite orientation. This can resolve a poor contact caused by slight misalignment.
- If the E2 error persists, remove the current coil and fit a fresh replacement coil, then reseat the pod and test again.
- If a new coil does not clear the error, try a different pod entirely. If the error clears with a different pod, the original pod is faulty.
- If none of the above steps resolve the E2 error, the device may have an internal fault. Stop using it and contact VooPoo support or your retailer for further assistance.
Replacement pods and coils
Worn pods and coils cause most of these faults. We stock the parts that fit the Argus Matrix.
Other Argus Matrix problems
- Screen shows E1 and the device won't fire The screen displays E1 and the device refuses to fire. This means the device cannot detect the cartridge, even though it appears to be seated.
- Screen shows E3 and the device cuts out mid-puff The screen displays E3 and the indicator light flashes six times in red, then the device stops firing mid-puff. This happens during a long, continuous draw.
- Screen shows E4 and the device has stopped firing The screen displays E4 and the device refuses to fire. The indicator light shows red for around five seconds before the device cuts out.
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