XROS Pro 2: Screen stays on charging interface and stops charging
The screen locks onto the charging animation and the device stops taking charge. This is a known over-charging protection response, not a fault with the hardware itself.
Why this happens
- Over-charging: the device has detected an out-of-spec charging source and triggered its protection circuit, halting the charge
- Incorrect charger: a charger delivering the wrong current or voltage can cause the device to stall on the charging screen
- Non-original cable: using a third-party Type-C cable can result in an unstable connection that triggers the same response
How to fix it
- Disconnect the device from the charger immediately and allow it to rest for a few minutes
- Use only the Type-C cable supplied in the box, as third-party cables can deliver inconsistent power
- Connect to a standard USB charger rated at DC 5V/2A, which is the correct charging specification, and avoid fast-charge adapters, laptop USB ports or power banks that may output outside this range
- Reconnect the device and confirm the charging animation resumes normally with the battery level visible on screen
- Do not leave the device unattended while charging, and turn it off when not in use to reduce the risk of this happening again